Returns & Exchanges
We offer a 30-day return policy for physical hardware. Please note that digital downloads are non-refundable once the file has been accessed, unless there is a technical defect.
1
Initiate Request
Contact our support team with your order number and reason for return.
2
Review & Approval
Our team will review your request within 24 hours to provide a Return Merchandise Authorization (RMA).
3
Ship Item Back
For hardware, pack the item securely in its original packaging and use the provided prepaid shipping label.
4
Refund Processing
Once received and inspected, your refund will be processed to your original payment method within 5 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing